QCL Claim Form

Contact Name *

Phone Number

Email Address *

Company Name

Item Description *

Issue Type *

Damage

Missing Item

Stain Not Removed

Service Issue

Preferred Outcome *

Re-Clean

Repair

Service Credit

Refund

Message Subject *

Describe the issue *

Submit

Please allow up to 5 business days for resolution.

If you wish to follow up, provide additional information or speak with someone regarding the status of your claim, please speak with an agent via chat or login to your portal account, click Tickets and locate your ticket.

I confirm the information provided is accurate and acknowledge that compensation is subject to QuickCycle Laundry’s Refund Policy approved by Nweke Holding Company LTD. *

Questions?

Frequently asked questions

Here are some common questions about our company.

Will it take 5 days for determination ?

In many instances the entire 5 days is not required, but in some the 5 days and more is needed. In such events, status updates are sent to the customer.

How can I contact customer support ?

You can reach our customer support team by emailing cservice@QuickCycleLaundry.com, calling +234 201 8888 950, or using the live chat on our website. Our dedicated team is available between 7:00 am-:700 pm to assist with any inquiries or issues.

We’re committed to providing prompt and effective solutions to ensure your satisfaction.

Will a refund forfeit any loyalty points ?

If the refund is associated with an order that contributed to your point balance, yes, points will be systematically removed once the refund is processed as all financial transactions must be traceable.